First and foremost, the health, safety and well-being of our clients and associates remain our highest priority. As such, we recognize that the Coronavirus, or COVID-19, has become a growing concern and has been declared a national emergency. Due to the recent updates from the Centers for Disease Control (CDC) and local, state and federal governments, we have decided to execute our Emergency Operations Plan (EOP). Effective Tuesday, March 17, our office will be closed for in-person visits as our associates will be working remotely until further notice. Online account services will be fully operational as usual during this time.
Please do not hesitate to contact your account representative directly if you have any questions, concerns or if we can be of assistance in ensuring your ability to address these new challenges. For customer service contact, please call our office at (213) 225-1000 and leave a detailed voice message, and we will return your call as soon as possible.